Privacy Policy

 

This Privacy Policy explains how Walks with Rupert ("we", "us", "our") collects, uses and protects your personal data when you visit walkswithrupert.co.uk (the "Website"), contact us, or use our services.

 

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR), where applicable.

 

1. Who We Are

 

Business Name: Walks with Rupert

Address: Bevan Crescent, Blackwood, Caerphilly, South Wales Np12 1EW

Email Address: walkswithrupert@gmail.com

Telephone Number: 07386 113522

 

If you have any questions about this Privacy Policy or how we use your personal data, please contact us using the details above.

 

2. The Personal Data We Collect

 

We may collect and process the following personal data:

 

Information you provide to us

 

You may give us personal data by:

 

• filling in forms on our Website

• contacting us by email or telephone 

• requesting a quote or service

 

This may include:

 

• your name

• email address

• telephone number

• postal address

• company name (if applicable)

• any other information you choose to provide

 

Information we collect automatically

 

When you use our Website, we may automatically collect:

 

• IP address

• browser type and version

• device type

• operating system

• pages visited

• time and date of your visit

• referring website

• usage and diagnostic data

 

Cookies and similar technologies

 

We may use cookies and similar technologies to operate our Website, improve functionality, analyse usage and, where applicable, personalise content.

 

3. How We Use Your Personal Data

 

We use your personal data to:

 

• provide and manage our Website

• respond to enquiries

• provide quotations, products or services

• manage customer relationships

• send service-related communications

• improve our Website and services

• monitor Website performance and security

• comply with legal and regulatory obligations

• send marketing communications where you have consented 

 

4. Our Lawful Bases for Processing

 

Under UK data protection law, we must have a lawful basis for using your personal data. We rely on the following lawful bases:

 

Contract

 

Where processing is necessary to perform a contract with you, or to take steps at your request before entering into a contract.

 

Legitimate Interests

 

Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. This includes:

 

• operating and improving our Website

• responding to enquiries

• administering our business

• preventing fraud and securing our systems

 

Legal Obligation

 

Where processing is necessary to comply with legal or regulatory obligations.

 

Consent

 

Where you have given clear consent, such as:

 

• receiving marketing emails

• accepting non-essential cookies

 

You may withdraw your consent at any time.

 

5. How We Share Your Personal Data

 

We do not sell your personal data.

 

We may share your personal data where necessary with:

 

• IT and website service providers

• website hosting providers

• analytics providers

• email marketing providers

• professional advisers (such as accountants, solicitors or insurers)

• regulators, authorities or law enforcement where required by law

 

We require all third parties to respect the security of your personal data and to process it lawfully.

 

6. How Wix.com stores your data

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

7. Data Retention

 

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

 

We will securely delete or anonymise personal data when it is no longer needed.

 

8. Data Security

 

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

 

However, no internet transmission is ever completely secure and we cannot guarantee absolute security.

 

9. Your Data Protection Rights

 

Under UK data protection law, you may have the right to:

 

• access your personal data

• request correction of inaccurate data

• request erasure of your personal data

• object to processing

• request transfer of your personal data

• withdraw consent at any time (where consent applies)

 

To exercise any of these rights, please contact us using the details above.

 

10. Complaints

 

If you have concerns about how we use your personal data, please contact us first and we will try to resolve the issue.

 

11. Third-Party Links

 

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. Please review their privacy policies before submitting personal data.

 

12. Children’s Privacy

 

Our Website is not intended for children, and we do not knowingly collect personal data from children without appropriate consent where required.

 

13. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page and this policy will be updated accordingly.

 

Please check this page periodically to stay informed.

 

14. Contact Us

 

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

​

walkswithrupert@gmail.com

07386 11352